Why Reviews Are Your Best Marketing
93% of consumers read online reviews before making a purchase decision. 88% trust online reviews as much as personal recommendations. And businesses with 4.0+ stars get 12x more leads than those below 3.5.
The math is simple: more reviews = more trust = more customers. But most businesses rely on customers to spontaneously leave reviews. They don't. You have to ask — and an AI asks perfectly every time.
The Sentiment Filter: Your Safety Net
Not every customer had a perfect experience. The last thing you want is to push an unhappy customer toward Google. The AI's sentiment filter catches this.
Before directing a customer to leave a public review, the AI asks a brief satisfaction question. Happy customers go to Google. Unhappy customers get routed to your team for resolution — privately. You fix the problem before it becomes a 1-star review.