Live demo
Primary product
AI Voice Receptionist
A custom Kova receptionist trained on the business, tone, services, escalation rules, FAQs, and booking handoffs.
Managed Kova AI receptionists for local businesses
Custom AI receptionists that answer like a real employee.
Kova Labs builds and manages natural voice assistants trained on your business. They answer calls, capture leads, book next steps, escalate urgent work, and send owner-ready summaries.
✓ Custom business setup✓ Calls, leads, and handoffs✓ Managed by Kova
AI receptionist answeredUrgent HVAC call · calm intake · owner alerted
LIVENext step capturedName · phone · service need · urgency · timing
Owner proof loggedTranscript · summary · next action · value at stake
Missed calls are not harmless. They are lost revenue.
When customers need help, they call whoever answers first. If your team is busy, after hours, or slow to follow up, that lead is already shopping somewhere else.
✓AI Phone Agent
✓Missed Call Recovery
✓Lead Follow-Up
✓Booking and reminders
✓Reviews and feedback routing
✓Command Center proof
What changes after launch
Faster response
Calls and inquiries get handled immediately, even after hours or during staff overload.
Better handoffs
Your team receives summaries, lead details, urgency, source context, and next-best actions.
Proof owners can trust
Every workflow produces transcripts, lead fields, owner alerts, tasks, and revenue evidence.
AI receptionist operating layer
One voice agent with every backend handoff behind it.
The receptionist is the product. Missed-call text-back, lead follow-up, booking requests, reviews, chat, reporting, and custom workflows are the proof-driven layer behind it.
Live demo
Voice fallback
Missed Call Text-Back
When a call slips through, the receptionist follows up by SMS, captures need and urgency, and creates an owner-ready lead.
Live demo
Triggered by calls
Lead Capture and Follow-Up
Form, ad, chat, call, and manual leads flow into one status-tracked follow-up process with clear next actions.
Live demo
Triggered by calls
Booking Requests
Capture booking intent, prepare calendar-ready appointments, send reminders, manage reschedules, and reduce no-shows.
Live demo
Same knowledge
Website Chat Handoff
Turn site visitors into qualified opportunities with the same approved knowledge and handoff to phone, SMS, or booking.
Live demo
Backend workflow
Review Requests
Request reviews from happy customers, route unhappy feedback privately, and draft public responses for owner approval.
Portal proof
Owner Proof
Owner Reporting and CRM
Show what the receptionist captured, what needs attention, and what revenue is at stake across calls, leads, tasks, and reviews.
Portal proof
Custom Build
Custom AI Agents
Automate scoped workflows after the core front-office system is working: estimates, reactivation, no-shows, winback, and ops.
How We Build Your AI System
A proven three-phase process from consultation to continuous improvement.
01
Discovery & Architecture
We audit your call flow, integrations, and customer journey. Then we design a custom AI system tailored to your industry's vernacular and workflows.
02
Build & Train
Our engineers build your AI agent with industry-specific knowledge, voice tuning, and integration connectors. We train it on your real scenarios until it handles calls flawlessly.
03
Deploy & Optimize
Go live with real-time monitoring. We continuously optimize performance using call analytics, sentiment tracking, and conversion data to maximize ROI.
Connects to the tools your industry runs
APIs, webhooks, Zapier, Make, secure handoffs, and CRM task creation — adapted to your stack. We only claim a native integration after it's built and tested.
REST APIs
Read/write to any platform with an API — leads, contacts, jobs, calendars, tickets.
Webhooks
Real-time event triggers in and out, so actions fire the moment something happens.
Zapier & Make
Reach 6,000+ apps through Zapier or Make when a direct build isn't needed.
CRM Task Creation
Log summaries, transcripts, stages, and next-step tasks straight into your CRM.
Secure Handoffs
Route urgent or human-required cases to your team with full context attached.
Calendar Sync
Booking, confirmations, reminders, and reschedules wired into your scheduling tools.
Reachable via API & Zapier
Home Services (HVAC, Plumbing, Electrical, Roofing, Auto)
ServiceTitanHousecall ProJobberFieldEdgeServiceFusionWorkiz
Healthcare & Wellness (Dental, Med Spa, Chiro, Vet, Salon)
DentrixOpen DentalJaneBoulevardVagaroChiroTouch
Real Estate & Property
Follow Up BosskvCOREAppFolioBuildiumSalesforce
Legal
ClioMyCaseLawmaticsFilevine
Restaurants & Hospitality
ToastOpenTableResySquare
CRM, Scheduling & Comms (all verticals)
HubSpotGoHighLevelGoogle CalendarCalendlyTwilioSlackGmailOutlook
Don't see your software? If it has an API or Zapier connector, we can almost certainly connect it. Native integrations are confirmed during your build.
Built Around the Way Your Industry Actually Gets Customers
Every vertical has different urgency, intake fields, booking logic, escalation rules, APIs, and Q&A. Kova builds around those differences.
Revenue recovery engine
Stop letting missed calls become missed revenue.
Kova helps owners capture the moments that usually slip through the cracks: unanswered calls, old estimates, slow lead response, no-shows, review requests, and incomplete handoffs.
Missed Calls
Recovered
Turn after-hours calls, busy signals, and voicemails into booked opportunities.
Speed to Lead
Seconds
Respond while the buyer is still hot instead of losing them to the next company.
Jobs
Booked
Qualify, route, and schedule the right requests without manual chasing.
Reviews
Requested
Ask at the right time and route private feedback before it becomes public.
AI Automation for Businesses in Every Major U.S. City
We serve businesses nationwide without pretending to have offices in every city. We configure the system around your actual service area, staff, tools, and customers.
New YorkLos AngelesChicagoHoustonDallasMiamiAtlantaDenverSeattleBostonPhoenixTampa
Frequently Asked Questions
Everything you need to know about deploying AI for your business.
Kova Labs builds managed AI front-office systems for calls, missed-call recovery, lead follow-up, booking, reviews, website chat, reporting, and scoped custom workflow agents.
Start with a 14-day missed revenue recovery pilot.
We will map the highest-impact missed calls, leads, follow-up, booking, and owner-alert workflows for your operation.