Information we collect
Kova Labs may collect information you submit through our website, including your name, email, company, industry, phone number if provided, and details about the AI receptionist or call workflow you want to discuss.
Privacy Policy
This policy explains how Kova Labs handles information collected through kovalabs.io and related business inquiries.
How we use information
We use submitted information to respond to inquiries, prepare demos, scope AI receptionist workflows, improve our website, and communicate with prospects or customers about Kova Labs services.
Customer systems and handoffs
When Kova Labs configures a receptionist and related handoffs, access to customer tools, call flows, CRM data, calendars, forms, or reporting systems is handled according to the permissions and implementation scope approved by the customer.
Data sharing
We do not sell website visitor contact information. Kova Labs does not sell, rent, or share SMS opt-in consent or phone numbers with third parties for marketing purposes. We may use trusted vendors for hosting, analytics, communications, scheduling, CRM, and workflow automation when needed to operate the website or deliver services.
SMS consent and opt-out
When you submit a Kova Labs form with a phone number, you may choose to receive SMS messages related to your inquiry, demo, appointments, follow-up, service updates, and customer support. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Security
Kova Labs uses reasonable administrative and technical safeguards to protect information. No internet-based system can be guaranteed to be completely secure, so customers should avoid submitting sensitive credentials through public forms.
Contact
Questions about privacy or data handling can be sent to hello@kovalabs.io.